Balbina

Support

Something not working, or just curious? Write to balbina@balbina.app and we will get back to you.

Common questions

How do I delete my account?
Open Settings in the app and tap Delete Account. It is permanent and immediate: your profile and everything you have entered are removed. If you signed in with Apple, we also revoke Balbina's access to your Apple ID.

How do I change my voice or my evening check-in time?
Both are in Settings. A new voice takes over from the next day's forecast.

I forgot my password.
Use the forgot password option on the sign-in screen and we will email you a link. If you signed up with Apple or Google, sign in with that instead.

My verification or reset email did not arrive.
Give it a minute, then check your spam folder. If it still is not there, write to us and we will sort it out.

How do I change my birth date, city or name?
Write to us at the address above and we will update them for you. Editing them inside the app is planned.

How do I stop the reminders?
Change the evening time in Settings, or turn notifications off for Balbina in your iPhone's system settings.

Should I take the forecast seriously?
It is for fun and reflection. It is not medical, financial or any other kind of advice.

Your data

What we collect, who else touches it, and how to remove it is all on the privacy policy page.